Shipping policy
Shipping Policy
Welcome to Cassavida! We strive to provide you with the best shipping options, no matter where you are in the United States. Below is an outline of our shipping process and policies.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. You will receive a notification once your order has shipped, including a tracking number.
If we experience a high volume of orders, processing time may be delayed. We will notify you in case of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout and depend on your location and chosen shipping method. Delivery estimates are based on the shipping option selected:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Next-Day Shipping: 1-2 business days
Please note that delivery delays may occasionally occur due to circumstances beyond our control (e.g., weather, carrier delays).
Free Shipping
We offer free standard shipping on all U.S. orders over $[Insert Amount].
Shipment Tracking
Once your order has shipped, you will receive an email with your tracking information. You can track your package online through the carrier’s website.
Shipping Destinations
We ship to all 50 U.S. states, including Alaska and Hawaii.
Order Issues
- Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after delivery. Please contact the shipping carrier if your package is missing.
- Damaged Packages: If your order arrives damaged, please contact us immediately at [Your Support Email]. We will work with you to resolve the issue as quickly as possible.
International Shipping
At this time, we only offer shipping within the United States.
Returns and Refunds
For details on our return and refund policies, please refer to our [Return Policy](link to your returns page).